Returns

Hey…we want you to love your SHG purchase – so no sale is final.  If one of our handmade glass pieces doesn’t please you, email me personally, elizabeth@spirithouseglass.com then pack and send back to us within 15 days of receipt and we will refund your purchase price and shipping.  After 15 days, we will extend a credit for the purchase price to our website or store.

Privacy

SpiritHouseGlass respects your privacy!  We will never show your details to anyone else, sell, rent or otherwise disclose any of your personal information. For the purpose of operating our shop, we will gather the following information:

    • Full name
    • Email address
    • Postal Address
    • Telephone number
    • Credit card type (Securely encrypted and not retained)
    • Credit card number and Credit card expiration date (Securely encrypted and not retained)

We do not store credit card details nor do we share customer details with any 3rd parties.

How we use it:

    • To process thru a secure server @PayPal with your credit card to pay for your purchase
    • To communicate with you on SHG order related matters
    • To provide you with order and billing history information

Newsletter

On the bottom of our home page you will see a sign up for our Newsletter.  No worries, we are too busy firing glass to send you a bizzillon emails.  Our hope is to huddle near a computer once a month, chat excitedly about…I don’t know – ART! and tell you about new pieces, exciting art openings, places to see art AND a coupon or discount every now and then.

We are here because of you.  We could sit in our studio and make glass and then just look at it ourselves.  But you have bought (adopted), placed us in your home (nest), told others and returned to purchase gifts that you admit you have kept for yourself.  We love you for that.